Introduction to Hospitality and Basic Functioning of Key Department in hospitality industry hospitality industry, hotel management courses, revenue
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Introduction to Hospitality and Basic Functioning of key Departments in a Hotel

The hospitality industry is about more than changing the linen and showing guests their rooms. Find out more about how the various interlinked departments cooperate to produce stellar guest experiences.


Instructor: Manish GuptaLanguage: English

About the course

This program is meant to give absolute beginners the lay of the land. However, at three hours divided into 11 lectures, it does go into some detail. After completing the coursework, you should:

  • Have an idea of the management and operational structure of the typical hotel.
  • Understand how each department contributes to the total guest experience. 
  • Know what positions and career paths are available in each department.

Working in the hospitality industry can be very lucrative and rewarding. It’s best, however, not to be automatically enticed by the apparent glamor of working directly with customers. Many other, equally important jobs are available


Meet Manish Gupta

Energetic, ambitious and Result-oriented professional, offering +15 years of extensive experience in Hotel Management, supporting hotel operations, Finance, Audit, Risk management, marketing and Customer experience.

Manish has hands-on experience in Hospitality finance, Financial Planning and Analysis, Managing Hotel operations (quality, marketing, peoples management and bringing change)

What do we offer

Live learning

Learn live with top educators, chat with teachers and other attendees, and get your doubts cleared.

Structured learning

Our curriculum is designed by experts to make sure you get the best learning experience.

Community & Networking

Interact and network with like-minded folks from various backgrounds in exclusive chat groups.

Learn with the best

Stuck on something? Discuss it with your peers and the instructors in the inbuilt chat groups.

Practice tests

With the quizzes and live tests practice what you learned, and track your class performance.

Get certified

Flaunt your skills with course certificates. You can showcase the certificates on LinkedIn with a click.

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